Director Quality, Supply Chain Management

Where your expertise is needed

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

What we’re looking for

Responsibilities:

Product Compliance:

• Product Testing: Own and develop product quality assurance system for all trade goods and our private brands, monitoring adherence to automotive industry standards, supplier specifications and condition.

• Compliance: Ensure product labeling and packaging comply with regulatory and company standards.

• Reporting & Documentation: Implement robust reporting and documentation systems for quality assurance processes.

• Non-Compliance Management: Define and oversee processes for managing non-compliant products at all stages, including product recalls.

• Supplier Evaluation: Implement and monitor a comprehensive supplier evaluation system.

• Escalations: Drive escalations in collaboration with Category Management and partner with the global Product Compliance team.

• External Partnerships: Work with external partners and laboratories for product testing as needed.

Process & Inventory Control:

• Lead & develop local Quality teams to 

• Define process quality standards in close cooperation with our Process SMEs (Subject Matter experts)

• Process Audits: Conduct audits of local processes to ensure compliance with internal and external quality standards related to handling, storage and packaging

• Dimensioning and Weighing: Own and audit the cubi-scan process and its outcomes.

• Inventory Accuracy: Monitor and improve inventory accuracy to reduce defects in picking processes  and ensure financial accounting accuracy.

• Inventory Count Initiative: Collaborate with Finance & Legal to transition from key date inventory counts to a rolling inventory count process.

• Customer Complaints Analysis: Analyze customer service complaints to identify recurring defects and implement Corrective and Preventive Actions (CAPA).

Quality Strategy:

• Strategy Development: Define and drive the company’s quality strategy to align with business goals.

• Management System Design: Design and implement a quality management system that meets the requirements for external certification (e.g., ISO 9001, IATF 16949).

• Reporting and Reviews: Design and provide quality reports, and lead monthly and quarterly business reviews with internal stakeholders to ensure focus on quality metrics.

• Representation: Represent the company’s management in front of customers and suppliers in all matters related to quality.

Qualifications:

• Bachelor’s degree in Quality Management, Engineering, or related field. Advanced degree preferred.

• Minimum of 7-10 years of experience in quality assurance and product compliance within e-commerce, warehousing, or a related industry.

• Proven track record of implementing quality management systems and achieving external certifications.

• Strong analytical skills with the ability to interpret data and drive actionable insights.

• Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders.

• Experience with supplier evaluation and external partner management.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Knowledge of regulatory requirements and standards related to product compliance and quality assurance.

• Business fluency in English, additional languages are an advantage 

Perks at work

• Competitive salaries based on your professional experience
• Fast growing international company with stable employment
• Annual vacation of 30 days and 1 additional day off on your birthday
• Mental Wellbeing Program
• The opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
• AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rates
• Retail discounts of up to 75% on travel, technology, fashion and much more
• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
• Free English and German language classes
• Flexible working hours and hybrid work
• Referral Program with attractive incentives
• Company pension scheme (Betriebliche Altersvorsorge mit Allianz).