across Europe
Program Manager (Marketplace)
Where your expertise is needed
AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!
What we’re looking for
We are seeking a Program Manager to join AUTODOC’s Marketplace team, who will focus on Process Improvements and Analytics.
Reporting to the Senior Program Manager, you’ll collaborate with cross-functional teams like Category Management, Customer Care, and Analytics to streamline processes and generate data-driven insights that drive efficiency and growth across the Marketplace.
Responsibilities:
Identify bottlenecks in the seller onboarding process and implement improvements for a seamless experience.
Ensure product content accuracy and compliance by developing mechanisms to flag non-compliant or inappropriate listings.
Conduct regular catalogue audits to enhance user experience and streamline content management processes.
Create a framework for ongoing assessment and refinement of item data quality, ensuring better item data quality at scale.
Coordinate closely with cross-functional teams such as Category Management, Customer Care, and Analytic, to align process improvements and enhance overall Marketplace efficiency
Track seller and customer behavior to create dashboards and reports that provide actionable insights for decision-making.
Requirements:
2-5 years of relevan professional experience.
High Proficiency in Excel, SQL and PowerBI.
Fluent English (Another EU language is a plus).
Flexibility and willingness to learn new technologies.
Strong project management skills with the ability to organize, prioritize, and manage multiple tasks.
Demonstrated communication and collaboration skills with a focus on working with cross-functional teams.
Attention to detail to ensure quality and consistency in deliverables.
Adaptability and a proactive approach, with a focus on continuous improvement and efficiency.
Basic familiarity with process automation tools and a willingness to learn new technologies.
Analytical and problem-solving abilities to interpret data, identify trends, and develop insights.
Familiarity with e-commerce or marketplace environments would be big plus.
Perks at work
Competitive salaries based on your professional experience
Annual vacation of 22 working days and 1 additional day off on your birthday
Meals Allowance 8 eur/day
Healthcare Insurance
Mental Wellbeing Program
AUTODOC Corporate Discount
Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
Free English and German language classes
Referral Program with attractive incentives
Flexible working hours and hybrid work
Fast growing international company with stable employment
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.