Frequently asked questions (FAQ)

The company was founded by the trio of founders Alexej Erdle, Vitalij Kungel, and Max Wegner. Right from the beginning, the three friends’ talents and expertise complemented each other perfectly. Alexej the car expert, Max the digital brain of the company, and Vitalij the numbers man.

In 2007, one of the three founders was confronted with the very problem that AUTODOC solves for its customers today. He had to pay around 60 euros for a new spare part in a garage, although he could have bought it for less than five euros in a specialist shop. The business idea was born: the online trade in high-quality car parts that everyone can afford.

With savings and the support of their parents, the founders raised the start-up capital of 25,000 euros to set up a limited liability company in Berlin. In the founding year, the turnover was 40,000 euros. AUTODOC is still headquartered in Berlin to this day.

AUTODOC is a leading online retailer of vehicle spare parts and accessories in Europe and the fastest growing European e-commerce platform for the automotive aftermarket on the continent. Founded in Berlin in 2008, the e-commerce company is now active in 27 European countries and has more than 18.5 million customers.

AUTODOC stocks 5.2 million products from 1,800 brand manufacturers for 166 car, 23 truck, and 154 motorbike brands. The products are available in 27 European countries.

The company has three large warehouse locations: Berlin, Szczecin, and Cheb

AUTODOC SE is registered with the District Court of Berlin-Charlottenburg and has its headquarters in Berlin, Germany. In addition, the company has locations in six other countries: Portugal, France, the Czech Republic, Poland, Moldova and Ukraine. The company employs a total of around 5,000 people.

In 2022, around 6.6 million customers ordered spare parts from AUTODOC. Since 2008, more than 18.5 million customers have placed their trust in the company.

Drawing on our extensive experience and broad category knowledge, we launched our own products under the two brands RIDEX and STARK, which offer our B2C and B2B customers even better value for money and higher profit margins.

Our own brands are produced in several countries, for example in Turkey, Thailand, Taiwan, and China.

We make mobility simple and sustainable. With our services, we want to help anyone who travels by car, motorbike, or truck stay on the road.

AUTODOC helps its customers solve problems with their vehicles quickly and inexpensively. Our clear and user-friendly apps and websites give us a unique advantage by ensuring a high degree of transparency when comparing products and prices and choosing services.

In 2019, the company launched AUTODOC CLUB, a website that helps customers keep track of their vehicle expenses and organise maintenance or servicing themselves easily and cheaply. An app has been available since the beginning of 2020.

AUTODOC PLUS is a programme launched in 2020 that offers special conditions for regular customers. By participating, regular customers benefit from discounts, premium features at reduced prices, and prioritised order fulfilment.

AUTODOC PARTNERS is AUTODOC's shop-in-shop system. External suppliers can offer their products as partners directly on AUTODOC's website and apps and so benefit from millions of customer contacts in AUTODOC's established sales channels.

AUTODOC PRO is a service for professionals launched in 2022. The online range includes more than two million articles, covering all the needs of a professional garage. Compared to traditional wholesalers, our AUTODOC PRO members also benefit from significant price advantages. This service was first introduced in France and will be rolled out gradually in the rest of Europe.