Middle CRM Manager

Where your expertise is needed

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

What we’re looking for

You will:

• Work with team CRM and Product teams to understand the capabilities required to deliver AUTODOC’s CRM customer journeys

• Create and launch marketing campaigns in emails and push notifications across 27 countries

• Set tasks for designers and copywriters

• Deep dive to the segmentation process in our team

• Analyze reports, figure out how to improve key metrics

• Do lots of A/B tests and hypothesis validation

• Research for new ideas in CRM marketing and their implementation in the project

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Qualifications:

• At least 2 years or more experience in email marketing, CRM marketing, retention, or lifecycle

• Fluent English

• Understanding and working with basic email marketing formats: promotional, triggered, transactional letters

• Experience with channels: Email, App-push, In-app, Web push, and other notifications

• Spam filters: how it works, do's/don't

• Working with drag-n-drop email builders

• Basic experience in collecting mailing lists: forms, popups, etc.

• Ability to analyze work and find the best solution

• Creativity

Nice to have:

• Fluent Ukrainian/Russian
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Perks at work

• Competitive salaries based on your professional experience

• Fast growing international company with stable employment

• Annual vacation of 22 working days and 1 additional day off on your birthday

• Meals Allowance (approx. 160 nett eur/month)

• Healthcare Insurance

• Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions

• AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rates

• Retail discounts of up to 75% on travel, technology, fashion and much more

• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching

• Free English and German language classes

• Referral Program with attractive incentives

• Flexible working hours and hybrid work