across Europe
Middle CRM Manager
Where your expertise is needed
AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!
What we’re looking for
You will:
Work with team CRM and Product teams to understand the capabilities required to deliver AUTODOC’s CRM customer journeys
Create and launch marketing campaigns in emails and push notifications across 27 countries
Set tasks for designers and copywriters
Deep dive to the segmentation process in our team
Analyze reports, figure out how to improve key metrics
Do lots of A/B tests and hypothesis validation
Research for new ideas in CRM marketing and their implementation in the project
Qualifications:
At least 2 years or more experience in email marketing, CRM marketing, retention, or lifecycle
Fluent English
Understanding and working with basic email marketing formats: promotional, triggered, transactional letters
Experience with channels: Email, App-push, In-app, Web push, and other notifications
Spam filters: how it works, do's/don't
Working with drag-n-drop email builders
Basic experience in collecting mailing lists: forms, popups, etc.
Ability to analyze work and find the best solution
Creativity
Nice to have:
Fluent Ukrainian/Russian
Perks at work
Competitive salaries based on your professional experience
Fast growing international company with stable employment
Annual vacation of 22 working days and 1 additional day off on your birthday
Meals Allowance (approx. 160 nett eur/month)
Healthcare Insurance
Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rates
Retail discounts of up to 75% on travel, technology, fashion and much more
Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
Free English and German language classes
Referral Program with attractive incentives
Flexible working hours and hybrid work
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.