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UX/CX Researcher


Where your expertise is needed

AUTODOC is a multicultural tech-company active in 27 countries and with ~5000 people from over 50 nations where things are going fast forward. We are currently in a transformative phase and looking for innovative, tech-driven, and agile people to join us. We are striving to create an environment where people are safe and supported - whether it’s in an office space or work-at-home. Would this fit you, or do you know someone who would fit this description then please contact us now and our team will get back to you as soon as possible.

What we’re looking for

Responsibilities include, but are not limited to:

  • Performs the process of UX research: from task acceptance until the delivery of final results.

  • Uncovering user behaviors, needs, and motivations in order to design products and services that provide value is the crux of user experience research.

  • Helps to provide actionable and meaningful data-driven insights that represent the voice of multiple users.

  • Responsible for sociological research (qualitative and quantitative) for improving the user experience of customers

A user researcher is an experienced practitioner who can plan and conduct user research on larger teams and more complex services.
At this level, you are expected to:

  • Create user-centric practices in new teams

  • Align user research activities with broader plans to communicate the service offering

  • Supervise and develop other user researchers in order to guarantee and improve research practice.

Perks at work

  • Competitive salary based on your professional experience

  • Stable employment in the fast-growing international company

  • Wide benefit system

  • Dynamic work environment

  • Ability to influence business and its results

  • Professional growth — you will attend free external and internal courses

  • Paid business trips and payment for participation in conferences

  • Paid corporate language classes

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Job Info

Location Lisbon
Contract Full time
Job category Customer Experience & Market Research
Experience level Individual Contributor
Department Revenue Management