Quality Manager

Where your expertise is needed

AUTODOC is the largest and fastest-growing auto parts e-commerce platform in Europe Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros of revenue. Catch the ride!

What we’re looking for

We are looking for a Quality Manager, who will be responsible for overseeing the quality of warehouse processes, leading the quality team, implementing initiatives to enhance operational efficiency and accuracy, and managing inventory and product quality analysis. The role will also involve improving customer experience, ensuring compliance with quality standards and managing the budget for quality and continuous improvement initiatives.

Responsibilities:

• Management of the quality team.
• Oversee all quality processes in the warehouse to ensure products meet established specifications before leaving the distribution center.
• Coordinate inventory processes and ensure inventory accuracy by identifying discrepancies and implementing corrective actions.
• Monitor and analyze product quality data, manage returns and complaints, and ensure a high-quality customer experience.
• Implement continuous improvement methodologies (e.g., Lean, Six Sigma) to optimize processes, eliminate defects, and improve operational efficiency.
• Maintain high-quality standards across the warehouse and achieve quality goals as per established objectives.
• Identify and assess quality risks and develop effective risk mitigation plans.
• Collaborate with auditors to ensure compliance with international quality standards.
• Manage the quality budget and ensure actions are executed within allocated resources.

Requirements:

• A bachelor’s degree in Quality Management, Logistics, Engineering, or a related field.
• At least 3 years of experience in quality management in a logistics, warehouse, or distribution environment.
• At least 1 year of experience managing a team (including recruitment, performance evaluations, and coaching).
• Strong analytical skills with the ability to interpret data and identify trends related to quality.
• Familiarity with continuous improvement methodologies such as Lean, Six Sigma, and Kaizen.
• Proficiency with ERP/WMS systems and quality-related software.
• Strong communication and teamwork skills, with experience working with internal teams and external stakeholders.
• Leadership and organizational skills, with experience managing projects and processes effectively.

Perks at work

We offer:

• Competitive salaries based on your professional experience
• Fast-growing international company with stable employment
• A cafeteria benefit system, thanks to which you can choose the option you will use- life insurance, private medical care, sports card, cinema tickets, and others
• Guaranteed 26 days of vacation per calendar year, regardless of seniority
• An extra day off so you can celebrate your birthday
• Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
• AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rates
• Opportunities for advancement, further training (over 650 courses on soft and hard skills on our e-learning platform), and coaching
• Free English, German, and Polish language classes
• Referral Program with attractive incentives
• Flexible working hours and hybrid work