across Europe
Service designer
Where your expertise is needed
AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!
What we’re looking for
Responsibilities
Work collaboratively with product team members and stakeholders to understand business needs and user requirements.
Participate in user research and user testing activities to gather insights and inform design decisions.
work independently in the creation of service design deliverables, such as user journey maps, service blueprints, and prototypes.
Stay up-to-date with emerging trends and best practices in service design and related fields.
Help develop and refine service design methodologies and processes.
Support the development of design presentations and reports for clients and stakeholders.
Requirements
Proven experience in user research and/or design thinking methodologies and/or product design 1-3 years
Broad knowledge in own discipline and other disciplines within the function
Proficiency in visualization
Strong communication and collaboration skills.
Ability to work on multiple projects and manage time effectively.
Certification in Design thinking or service design an advantage
At least Bachelor's degree in Design, Marketing, Finance or similar
English - B2
Other EU languages an advantage
Perks at work
Competitive salaries based on your professional experience
Meals Allowance
Fast growing international company with stable employment
Annual vacation of 22 working days and 1 additional day off on your birthday
Healthcare Insurance
Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rate
Retail discounts of up to 75% on travel, technology, fashion and much more
Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
Free English and German language classes
Referral Program with attractive incentives
Flexible working hours and hybrid work
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.