Responsibilities

Data Products Operations

• Coordinate operational tasks for all data products, ensuring timely execution and delivery.

• Collaborate with product managers to define project timelines, track progress, and ensure alignment with business objectives.

• Serve as a liaison between data product teams, business stakeholders, and technical teams.

• Support the creation and maintenance of technical documentation, including product specifications, user guides, and process documentation.

• Conduct business analysis to identify and document user requirements, use cases, and workflows.

• Organize and facilitate meetings, reviews, and workshops related to data product development and deployment.

• Monitor project KPIs and provide regular updates on the progress of data products.

• Assist with the implementation of product enhancements, and managing communications and updates.

• Ensure compliance with internal policies, processes, and data governance standards.

Departmental Support

• Manage schedules, appointments, and departmental communications to ensure smooth daily operations.

• Prepare reports, presentations, and documentation for internal and external stakeholders.

• Maintain effective filing and organizational systems for the department.

• Coordinate travel arrangements, expense reports, and other administrative tasks as needed for the department’s leadership.

• Assist in organizing and prioritizing tasks and responsibilities to support overall department efficiency.

• Perform ad hoc administrative and operational tasks to support overall department efficiency.

Requirements

• Minimum of 3 years of experience in a coordination role involving business analysis, technical writing, or project administration.

• Experience in supporting data product development or data management projects is highly desirable.

• Proven track record of successfully managing the operational aspects of multiple projects simultaneously.

• Experience in providing administrative support within a business or technical environment is a plus.

• Strong organizational skills with the ability to manage multiple tasks and priorities.

• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.

• Experience with business analysis, including requirements gathering and documentation.

• Proficiency in technical writing and documentation, with a strong attention to detail.

• Knowledge of project management tools and methodologies.

• Strong problem-solving skills and a proactive approach to addressing issues.

• Ability to translate complex technical concepts into clear and understandable documentation.

• Ability to handle confidential information with professionalism and discretion.

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.

Nice to have

• Familiarity with data products, data management, and analytics platforms.

• Understanding of data governance and compliance standards.

• Experience in working in agile environments and using agile tools like Jira or Trello.

• Experience in the e-commerce industry or similar data-driven environments.