The ultimate responsibility for sustainability within the company lies with the Chief Executive Officer, who is accountable for integrating sustainability considerations across relevant business areas and decision-making processes.
To provide strategic oversight, a cross-functional Sustainability Committee has been established. This committee includes key executives: the Chief Executive Officer (CEO), the Chief Financial Officer (CFO), the Chief People Officer (CPO), the SVP Supply Chain and the SVP Legal. The committee convenes regularly to review sustainability objectives, monitor progress and steer the company’s Environmental, Social and Governance (ESG) agenda.
Supporting the committee, we have a dedicated Sustainability Management function, which is responsible for the operational implementation of our sustainability strategy. Additionally, a cross-departmental Sustainability Team supports data collection, reporting activities and the execution of ESG-related initiatives across the organisation.
We take a holistic approach to managing sustainability-related risks and opportunities, integrating them into our broader Risk Management system and assessing at both strategic and operational levels, in line with our double materiality assessment methodology.
We regularly review and update our governance structure to ensure compliance with regulatory requirements – specifically the CSRD and European Sustainability Reporting Standards (ESRS). This process supports the continuous enhancement of our sustainability performance and ensures that we remain accountable to our stakeholders.
Sustainability
Driving progress through
responsibility
AUTODOC’s sustainability approach is shaped by our double materiality assessment, identifying topics such as climate action, our own workforce, circular economy, supplier management, business conduct and consumers and end-users as our most material topics.
We apply a governance structure aligned with the Corporate Sustainability Reporting Directive, with executive oversight from our CEO and cross-functional Sustainability Committee.
Our sustainability philosophy
AUTODOC’s platform gives vehicle owners and workshops access to over 7.8 million products, including remanufactured parts that extend vehicle component lifecycles.
We provide free repair guides and digital maintenance tools to help customers make informed decisions about their vehicles. We believe informed maintenance choices can support longer vehicle lifetimes to reduce the resource use.
As one of the tech-powered leaders in the European automotive aftermarket, our sustainability strategy is grounded with the data we collect and analyse, focusing on the material topics for our company and collaborating with colleagues and business partners for the changes to be implemented.
Innovation and sustainability go hand-in-hand. As we shape the future of the European automotive aftermarket, we believe the smartest solutions are also the most responsible ones
Driving circularity in the automotive aftermarket
Extending the useful life of vehicle parts is central to AUTODOC’s product model. By empowering vehicle repairs, upgrades and maintenance, we drive a resource-efficient mobility system.
With access to spare parts, remanufactured products and tech-driven services, we support the circular economy principles of the EU.
These tools are tracked as part of our customer engagement activity, not as environmental performance data, since we do not currently measure the lifecycle impact of individual repair decisions.
Our sustainability strategy
Our sustainability strategy is shaped by the material topics identified in our 2025 double materiality assessment completed in February 2025. The double materiality assessment was conducted using the ESRS framework foreseen under the CSRD and informed by engagement with employees, customers, investors and suppliers. This process helped us identify the most material sustainability topics from both a financial and impact perspective and where we can focus our efforts.
In line with the recent regulatory changes with the Omnibus, we plan to align our 2025 double materiality assessment with the lastest and in-force version of the ESRS framework, which is published in 2026 and approved by the European Commission.
As our DMA guides our sustainability efforts, the correct identification of the material topics are highly cruitial for us. We invite all our stakeholders to comment on our current DMA via the email address sustainability@autodoc.eu, so that we can take into consideration your feedback in our DMA update to be performed, in line with the recent regulations.
While we are not yet publishing a formal sustainability report, we are preparing ourselves for the sustainability reporting processes and are working on obtaining third-party validation for our sustainability goals.
Our material topics
Climate action across the value chain
Identified as a material topic in our 2025 double materiality assessment, climate action addresses the greenhouse gas emissions generated throughout the AUTODOC ecosystem, from supply chain and logistics to warehousing and digital operations. We have calculated our Scope 1-3 GHG emissions, and are currently conducting feasibility assessments to set Scope 1-3 targets.
High-performing & inclusive workplace
Workplace culture and employee experience are another material topic for AUTODOC, where every employee’s lifetime value is maximised, contributing to the organisation’s sustainable success and competitive advantage.
Waste reduction & packaging solutions
Packaging and material waste is a material topic for environmental impact reduction. This includes packaging design optimizsation, reducing material waste, and improving resource efficiency across our operations, with a focus on the stages of our operations where waste generation is highest.
Product integrity & customer trust
Given the direct link to the consumers and supplier management; product quality, safety and compliance is another material topic identified for AUTODOC.Our vendors are subject to our Vendor Standard which sets environmental and social expactations for our business partners.
Sustainability governance structure
AUTODOC’s sustainability governance structure is designed to meet the requirements of the Corporate Sustainability Reporting Directive (CSRD) and European Sustainability Reporting Standards (ESRS). It defines how accountability, oversight, and operational responsibility for sustainability are organised within the company.
Initiatives & projects
Our core values shape everything we do. From innovation and collaboration to social responsibility, they guide our actions, decisions and commitment to sustainability. We believe in making a positive impact not only within our company but also in the communities we serve. Through a wide range of initiatives and projects we work to turn these values into tangible, lasting contributions that benefit both our people and the broader ecosystem.
United for Good: Turning talent into impact
What began as a celebration of talent became a moment of shared purpose. During United for Good, AUTODOC’s first Ukraine Talent Show, colleagues from across the company came together to support the UNBROKEN Ukraine Charitable Foundation.
Live from our Odesa office, 15 colleagues took the stage, turning music, dance and art into a powerful expression of solidarity. Each vote cast during the event also became a donation, transforming participation into tangible impact.
Supported by colleagues from 13 countries, the initiative has raised thousands of euros to help provide treatment, rehabilitation and prosthetics for wounded Ukrainians.This initiative shows how collective engagement can turn creativity into meaningful action and support those who need it most.
Women in Motion: Strengthening inclusion through shared growth
What began as an open dialogue around International Women’s Day has evolved into Women in Motion, AUTODOC’s first Employee Resource Group. Created by our colleagues, the initiative fosters exchange, learning and mutual support across teams. It reflects our commitment to inclusion by encouraging diverse perspectives and empowering more voices to contribute with confidence.
Through ongoing formats such as mentoring and peer exchange, the initiative supports personal development and collective growth. Women in Motion shows how individual engagement can shape a more inclusive culture and create opportunities for people to grow together at AUTODOC.
Hackathon: Driving innovation across the organisation
Innovation thrives when diverse perspectives come together. The AUTODOC Hackathon brings employees from all departments – engineering, design, logistics and finance – to collaborate on solving real-world challenges. By encouraging cross-functional teamwork, the event strengthens product development, helping teams refine ideas, validate concepts and deliver impactful demonstrations. The Hackathon is an opportunity to grow skills, enhance collaboration and drive innovation across the company.
Regional support programs: Standing together in times of crisis
When severe floods impacted regions of Poland and the Czech Republic, AUTODOC responded by providing first aid assistance and emergency relief to affected families. Through financial contributions and coordinated support efforts, we helped those who lost their homes begin the recovery process. Our commitment to regional support extends beyond immediate aid, ensuring that communities receive the assistance they need to rebuild.
Supporting our team in Ukraine
In 2024, AUTODOC Ukraine introduced rehabilitation retreats in the Carpathian Mountains for employees and their families. These trips provide a safe and restorative environment away from daily hardships, offering much-needed respite for colleagues from Kharkiv and Odesa. As a company, we remain committed to supporting our team members by creating opportunities for well-being and mental health recovery during challenging times.
Anti-harassment training: Fostering a workplace of respect & trust
At AUTODOC, sustainability begins with how we treat one another. In March 2025, we launched an in-person Anti-Harassment Training Initiative across all our European warehouses, reinforcing our commitment to a safe and inclusive workplace. Led jointly by the Compliance and Supply Chain Management departments, this initiative reached over 2,000 employees, equipping teams with the knowledge and tools to foster a respectful work environment. Training sessions included real-world case studies, multilingual handouts and the promotion of the TELL-ME platform, where employees can report concerns anonymously.
Brighter futures: Community giving campaign
Each year, as the holiday season approaches, AUTODOC launches a campaign to support families in need. Employees across all locations come together to collect essential supplies, ensuring that struggling communities receive the support they deserve. This effort reflects our commitment to making a positive impact, fostering solidarity and strengthening the bonds within our wider community.
Danish students visit for AI and sustainability at AUTODOC
In October 2025, AUTODOC welcomed 80 Business & Marketing students from Aalborg Handelsskole (HHX) to our Berlin Ku’damm office as part of the Erasmus programme. The visit showed how innovation and responsibility go hand in hand at AUTODOC.
During the AI session, Kai Westphal and Jan Milicenco, supported by Yuliia Teteriuk and Vasile Glagolevschi, explained how AI enhances customer experience through automation, speed and quality. Students were especially interested in our AI Chatbot, which improves customer interactions and creates real value for both users and the business.
In the sustainability session, Beril Kaptan and Karl Heimann spoke about what sustainability means at AUTODOC – our goals, actions and future direction. Our approach: reducing waste, sourcing responsibly, ensuring fair workplaces and fostering collaboration.
The visit showed how innovation and sustainability shape everyday work at AUTODOC.
Contact
Partnering for a sustainable future
We welcome collaboration, dialogue and ideas from suppliers, partners and customers on how we can build a more sustainable future together. Please reach out to us with questions, feedback or partnership opportunities related to sustainability at AUTODOC. We are happy to connect.
